| In
Australia and New Zealand, Cambridge Counsellors
are independent and self-employed. Nevertheless,
they all agree to follow our Code of Conduct
which covers all aspects of a Counsellor's
activity and helps Customers know the level
of service they should expect.
The Code of Conduct:
• provides
clear guidelines for Cambridge Counsellors
• ensures
that Customers know what level of service
to expect
• outlines
the minimum acceptable standards of counselling
• ensures
correct, responsible and safe practices
All Counsellors must read and understand
the Code of Conduct and agree to abide by
it.
Cambridge Health & Weight Plan is a
member of the Direct Selling Association
(DSA). As such, it undertakes that the Company
and its independent direct sellers (ie:
Counsellors) comply also with the DSA Code
of Conduct.
Referrals
- Customers who approach the Company direct
are referred to their nearest Counsellor
Record Form
- specific details of customer's Medical
Record Form
Screening
- all Customers are interviewed to mutually
agree on the most appropriate Cambridge
programme
Contact
- responsibilities for supporting the Customer
Products
- responsibilities for supplying Cambridge
products to Customers
Side Effects
- dealing with known side effects
Counsellor
Training - brief outline
of training
Data Protection
- Counsellor's responsibilities when Customer
data is held
Promotion
- how the Company helps to promote the independent
Counsellor
Internet Guidelines
- Guidance for Counsellor website links
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